{"id":2366,"date":"2025-01-21T20:15:43","date_gmt":"2025-01-21T20:15:43","guid":{"rendered":"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/?page_id=2366"},"modified":"2025-07-17T19:21:14","modified_gmt":"2025-07-17T18:21:14","slug":"careers-article-1","status":"publish","type":"page","link":"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/careers-article-1\/","title":{"rendered":"Careers Article 1"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2366\" class=\"elementor elementor-2366\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81df62a e-con-full e-flex e-con e-parent\" data-id=\"81df62a\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;fixed&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63d8aed elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"63d8aed\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/careers-article-2\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c884d elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"89c884d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/careers\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M257.5 445.1l-22.2 22.2c-9.4 9.4-24.6 9.4-33.9 0L7 273c-9.4-9.4-9.4-24.6 0-33.9L201.4 44.7c9.4-9.4 24.6-9.4 33.9 0l22.2 22.2c9.5 9.5 9.3 25-.4 34.3L136.6 216H424c13.3 0 24 10.7 24 24v32c0 13.3-10.7 24-24 24H136.6l120.5 114.8c9.8 9.3 10 24.8.4 34.3z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9085fb4 e-con-full e-flex e-con e-parent\" data-id=\"9085fb4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-64fde76 e-con-full e-flex e-con e-child\" data-id=\"64fde76\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-c34ce02 e-con-full e-flex e-con e-child\" data-id=\"c34ce02\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-964cf23 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"964cf23\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Resilience\u2026and navigating change with confidence<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a6f5f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"a9a6f5f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Resilience is more than just bouncing back. It\u2019s the ability to navigate change, maintain performance, and manage wellbeing under pressure and stress. Here\u2019s regular Centrum columnist Ruth Napier on why it\u2019s not a one-off trait or exercise; it\u2019s a practice \u2013 rooted in mindset, preparation and undertaken consistently.<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e6ea46 e-con-full e-flex e-con e-child\" data-id=\"1e6ea46\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-821d1a9 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"821d1a9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounce&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"200\" height=\"600\" src=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/wp-content\/uploads\/2025\/01\/scrolling_mousewheel-REV.gif\" class=\"attachment-large size-large wp-image-2242\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6aa786 e-flex e-con-boxed e-con e-parent\" data-id=\"d6aa786\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-663653e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"663653e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d664a elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e1d664a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Ruth Napier,<\/strong><br \/><em>Director,\u00a0<\/em><br \/><span style=\"color: #c32034;\"><b>R Napier Consulting<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5458f1a elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5458f1a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"mailto:ruth@rnapierconsulting.co.uk\">ruth@rnapierconsulting.co.uk<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98f2f65 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"98f2f65\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed34204 e-con-full e-flex e-con e-child\" data-id=\"ed34204\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e9360f elementor-share-buttons--view-icon elementor-share-buttons--shape-rounded elementor-share-buttons--align-center elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-invisible elementor-widget elementor-widget-share-buttons\" data-id=\"0e9360f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rollIn&quot;}\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_x-twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on x-twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4aec4b2 e-flex e-con-boxed e-con e-parent\" data-id=\"4aec4b2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a008e3d e-con-full e-flex e-con e-child\" data-id=\"a008e3d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-904e9cf elementor-widget-tablet__width-initial elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"904e9cf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Why resilience matters more than ever<\/h5><p><strong><em>\u201cI need to take on enough challenges to keep me interested and engaged with the world, but not too many to the point where I am exhausted.\u201d MIND<\/em><\/strong><\/p><p>Today\u2019s business development and marketing [BDM] professionals sit at the intersection of internal pressure and external volatility: economic uncertainty, tech disruption, hybrid working, generational shifts, post-Covid fatigue, and the climate crisis.<\/p><p>It\u2019s little wonder \u201cresilience\u201d is a boardroom buzzword. Businesses are evolving their working practices and adapting to a working life that embraces AI so now, more than ever, our approach to resilience is important as individuals, teams and organisations.<\/p><p>In professional services, the challenge is amplified by client-first cultures and high responsiveness expectations. These pressures trickle down into BD and marketing teams \u2013 often without the autonomy or authority to influence workload or timelines: stress becomes a part of daily working life.<\/p><p>BDM teams often attract service-oriented professionals who aim to over-deliver. Sometimes lumped under the label of \u2018people-pleasers\u2019 many chose this career precisely because they thrive on the energy, creativity, and challenge of working with hyper-smart individuals.<\/p><p>Managing stress is very personal and differs between individuals. Research shows that it is easier to develop resilience if we aren\u2019t managing other stressors &#8211; such as money, health, family circumstances, loneliness and discrimination &#8211; which we may feel are out of our control.<\/p><p>We\u2019ve all heard the jibes: \u201cGen Z are snowflakes\u201d and \u201cBoomers won\u2019t adapt.\u201d But resilience isn\u2019t about generational tropes &#8211; it\u2019s about adapting, performing and staying well under pressure. And in BD and marketing teams, where demands are fast-paced and expectations high, resilience is not a soft skill, it\u2019s business-critical.<br \/><br \/><\/p><h5>Ordinary magic<\/h5><p>Resilience is more than just bouncing back. It\u2019s the ability to navigate change, maintain performance, and manage wellbeing under pressure. The best way to think about resilience is imagining it is a spring &#8211; if you subject a spring to stress by stretching it, it will usually spring back into shape.<\/p><p>However, if you stretch it too far, too often, it won\u2019t recover. In the same way an engineer knows the tolerances of their materials, it helps to know your own resilience and &#8211; if you manage others &#8211; the tolerances of your team members.<\/p><p>Five factors contribute to individual resilience:<\/p><ul><li>Self-awareness<\/li><li>Emotional regulation<\/li><li>Adaptability<\/li><li>Purpose\/meaning<\/li><li>Social support<br \/><br \/><\/li><\/ul><p>The process of building resilience has been termed \u201cordinary magic\u201d by Ann Masten in her 2001 article on children\u2019s development (American Psychology March 2001 56(3):227-38). Rather than being a result of unusual factors, she found resilience was formed from ordinary rather than extraordinary processes. Building resilience needs the combination of the right environment, right relationships and right opportunities for individuals to safely explore and experiment.<br \/><br \/><\/p><h5>Low resilience<\/h5><p>Over delivery can become habit forming. Busy, energetic workers can continue for some time without any visible issues but watch out for early symptoms of burnout or excessive stress.<\/p><p>The short-term symptoms of low resilience include getting stuck on problems, feeling helpless, overwhelmed, anxious or frustrated. The associated behavioural changes are the ones to watch out for, as they might indicate someone needs help. These can manifest as procrastination, poor concentration, withdrawal\/detachment, irritability, exhaustion, unhealthy coping mechanisms (food\/drink\/substance), tardiness or unexplained\/increasingly frequent absences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e6f9b9 e-con-full e-flex e-con e-parent\" data-id=\"5e6f9b9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-443f628 e-con-full e-flex e-con e-child\" data-id=\"443f628\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-192f700 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"192f700\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>\u201cResilience isn\u2019t a one-off trait or exercise. It\u2019s a practice \u2013 rooted in mindset, preparation and support and undertaken consistently. In the high-pressure world of innovative BD and marketing, it\u2019s also potentially one of your competitive advantages when navigating change.<\/b><b>\u201d<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d2c420 e-con-full e-flex e-con e-child\" data-id=\"5d2c420\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a22cc5e e-flex e-con-boxed e-con e-parent\" data-id=\"a22cc5e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a1971f e-con-full e-flex e-con e-child\" data-id=\"2a1971f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35554f7 elementor-widget-tablet__width-initial elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"35554f7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Upping the ante &#8211; start with yourself<\/h5><p><em><strong>\u201cMy advice would be if you\u2019re feeling stressed, be kind to yourself. Everything starts with you\u201d MIND<\/strong><\/em><\/p><p>Left unchecked, low resilience saps performance and morale \u2013 both for the individual and their team. Often the last person to be aware is the person most likely to burnout. I\u2019ve been there: it\u2019s not pretty feeling perpetually tired, fighting brain fog, and being uncharacteristically short-tempered. Fortunately I sought help. But it\u2019s better to avoid it entirely. And that means greater understanding and building up your resilience. Managing stress can help shift you from feeling fragile to becoming agile. So what can you do?<\/p><h5>Practical takeaway for individuals: Resilience in action<\/h5><p>Steps to take to improve your resilience:<\/p><ul><li><em>Check in with yourself<\/em> \u2013 Assess what drains or energises you weekly. Adjust accordingly.<\/li><li><em>Reframe setbacks<\/em> \u2013 Pause, reflect and use them as learning fuel. Sometimes called learning to fail. It\u2019s also a great skill to foster if you want to innovate more.<\/li><li><em>Ask for help early<\/em> \u2013 Avoid the stress spiral by surfacing issues before they escalate. Understand what triggers you and share them.<\/li><li><em>Build your network<\/em> \u2013 Internal allies and external mentors improve perspective and resilience. Seek out peer groups where you can meet like-minded individuals facing similar challenges.<\/li><li><em>Purpose and values alignment<\/em> \u2013 Be clear about what matters to you most and align your work to what you believe.<\/li><li><em>Organise your time<\/em> \u2013 Do important tasks when you are at your best. Prioritise your to-dos (urgent and important), set smaller achievable targets, vary your activities, take breaks<\/li><li><em>Look after your wellbeing<\/em> \u2013 Spend time on interests and hobbies, find time to relax, spend time in nature, look after your physical health<br \/><br \/><\/li><\/ul><h5>Managing teams<\/h5><p>A resilience culture doesn\u2019t happen by accident, it requires proactive leadership. If you manage others, then regular self-checks and open dialogue are essential. As a team leader you\u2019ll need to embrace normalising conversations around energy management, not just delivery. Giving your team and yourself permission to say \u2018no\u2019 is very important \u2013 and helps build a culture of resilience.<\/p><p>Tech might be an enabler, but we also need to adjust our working practices around tech better to ensure it builds rather than weakens resilience. According to Microsoft\u2019s 2023 Work Trend Index, while collaboration tools proliferated, digital overload and mental fatigue rose sharply. The lesson? Structure and clarity matter more than ever and having boundaries in place is important in reducing the leakage between work and leisure time.<\/p><p>There are four pillars to building stronger team resilience:<\/p><ul><li>Psychological safety<\/li><li>Clear roles and goals<\/li><li>Mutual support<\/li><li>Belief in collective success.<br \/><br \/><\/li><\/ul><p>As a team leader, you\u2019ll need to ensure you\u2019re factoring all of these into how you manage your team. Some top tips for managers:<\/p><h5>Practical takeaway for managers: building resilient teams<\/h5><ul><li>Provide psychological safety \u2013 Encourage peer coaching, informal debriefs, show vulnerability; role model emotional awareness and create spaces for open conversations.<\/li><li>Monitor for early signs of declining resilience \u2013 Monitor workload, behaviour shifts, and energy levels.<\/li><li>Set and respect clear achievable goals and agree boundaries \u2013 For example SMART objectives, sending\/responding to after-hours communications or emails on holiday.<\/li><li>Encourage ongoing development \u2013 Confidence and capability build resilience more reliably than grit alone.<\/li><li>Schedule check-ins \u2013 Make room for conversations beyond outputs.<\/li><li>Celebrate collective successes \u2013 Share success stories and encourage others to do so. <br \/>Strategic resilience<br \/><br \/><\/li><\/ul><p>Resilience doesn\u2019t only sit at individual and team level. Firms that build it into their strategy see stronger performance and retention. But what does that look like in practice? And, as importantly, what should you look out for?<\/p><p>If you\u2019re planning to make your next move to a new firm, then I\u2019d advise you find out about their approach to resilience. Are they agile or fragile? The attitude, processes and adaptability of a firm can make the world of difference to how successful you can be in your new role. Consider asking questions about the following to find out more about their strategic resilience:<\/p><ul><li>Leadership development \u2013 How well is resilience training bedded into management programmes?<\/li><li>Recognition and reward \u2013 How are behaviours supporting wellbeing and collaboration valued and rewarded?<\/li><li>Team structure \u2013 Will you be building and staffing your BDM function to match demand, or to a budget? What happens when you can\u2019t deliver everything the team is being asked to? What\u2019s the internal reputation of the team?<\/li><li>Culture &#8211; How well do business services teams work together? What makes people want to stay? What\u2019s the average time someone stays for? What\u2019s the tone from the top?<\/li><li>Operational resilience \u2013 What\u2019s in place, what isn\u2019t and why? Ask about finances, tech, business continuity, partnership culture, management stability, reputation risk.<br \/><br \/><\/li><\/ul><p>If the responses are thin or vague, then you might want to proceed with caution.<\/p><p>Resilience isn\u2019t a one-off trait or exercise. It\u2019s a practice \u2013 rooted in mindset, preparation and support, and undertaken consistently. In the high-pressure world of innovative BD and marketing, it\u2019s also potentially one of your competitive advantages when navigating change. Getting it right means both you and your team are more engaged, more agile, more creative, more innovative, more productive and, ultimately, much happier.<\/p><p><span style=\"text-decoration: underline; color: #c32034;\"><a style=\"color: #c32034;\" href=\"https:\/\/www.rnapierconsulting.co.uk\" target=\"_blank\" rel=\"noopener\"><em>rnapierconsulting.co.uk <\/em><\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de27ee9 e-flex e-con-boxed e-con e-parent\" data-id=\"de27ee9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d2225f5 e-con-full e-flex e-con e-child\" data-id=\"d2225f5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d24327b elementor-widget-tablet__width-initial elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d24327b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Further reading:<\/strong><\/p><p><a href=\"https:\/\/www.mind.org.uk\/information-support\/types-of-mental-health-problems\/stress\/managing-stress-and-building-resilience\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.mind.org.uk\/information-support\/types-of-mental-health-problems\/stress\/managing-stress-and-building-resilience\/<\/a><\/p><p><a href=\"https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/raising-the-resilience-of-your-organization\" target=\"_blank\" rel=\"noopener\">https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/raising-the-resilience-of-your-organization<\/a><\/p><p><a href=\"https:\/\/www.linkedin.com\/posts\/mhballard_four-types-of-resilience-activity-7270933202880344065-5um1\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.linkedin.com\/posts\/mhballard_four-types-of-resilience-activity-7270933202880344065-5um1\/<\/a><\/p><p><a href=\"https:\/\/www.wavestone.com\/en\/insight\/developing-your-resilience-culture\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.wavestone.com\/en\/insight\/developing-your-resilience-culture\/<\/a><\/p><p><a href=\"https:\/\/www.ccl.org\/articles\/leading-effectively-articles\/8-steps-help-become-resilient\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ccl.org\/articles\/leading-effectively-articles\/8-steps-help-become-resilient\/<\/a><\/p><p><a href=\"https:\/\/healthyacadia.org\/blog\/building-resilience-to-navigate-life-challenges\" target=\"_blank\" rel=\"noopener\">https:\/\/healthyacadia.org\/blog\/building-resilience-to-navigate-life-challenges<\/a><\/p><p><a href=\"https:\/\/www.open.edu\/openlearn\/mod\/oucontent\/view.php?id=140101&amp;section=_unit2.5\" target=\"_blank\" rel=\"noopener\">https:\/\/www.open.edu\/openlearn\/mod\/oucontent\/view.php?id=140101&amp;section=_unit2.5<\/a><\/p><p><a href=\"https:\/\/www.linkedin.com\/pulse\/embracing-resilient-mindset-world-change-michael-a-campbell-bfhrc\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.linkedin.com\/pulse\/embracing-resilient-mindset-world-change-michael-a-campbell-bfhrc\/<\/a><\/p><p><a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/11315249\" target=\"_blank\" rel=\"noopener\">https:\/\/pubmed.ncbi.nlm.nih.gov\/11315249<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4eb1b5 e-con-full e-flex e-con e-parent\" data-id=\"f4eb1b5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-224ba2b e-con-full e-flex e-con e-child\" data-id=\"224ba2b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a10bd elementor-widget elementor-widget-text-editor\" data-id=\"43a10bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quicklinks<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18a125b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"18a125b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bf67c4 elementor-widget elementor-widget-button\" data-id=\"1bf67c4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI1NjYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">NEWS & EVENTS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b904575 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b904575\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61419f5 elementor-widget elementor-widget-button\" data-id=\"61419f5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/in-conversation\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">IN CONVERSATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51fa8e3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"51fa8e3\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09802e3 elementor-widget elementor-widget-button\" data-id=\"09802e3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/insights\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">INSIGHTS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eed2b5e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"eed2b5e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;animation_delay&quot;:900}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-706b571 elementor-widget elementor-widget-button\" data-id=\"706b571\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/careers\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CAREERS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2454e08 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2454e08\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;animation_delay&quot;:800}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c93fa2 elementor-widget elementor-widget-button\" data-id=\"7c93fa2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/beyond-borders\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">BEYOND BORDERS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6240c63 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6240c63\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;animation_delay&quot;:1000}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6651fc1 elementor-widget elementor-widget-button\" data-id=\"6651fc1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/footnotes\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FOOTNOTES<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bc5ea7 e-flex e-con-boxed e-con e-parent\" data-id=\"9bc5ea7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-738b1e0 e-con-full e-flex e-con e-child\" data-id=\"738b1e0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de6a154 elementor-widget elementor-widget-button\" data-id=\"de6a154\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.psmg.co.uk\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visit the PSMG website<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-913edc7 elementor-widget elementor-widget-button\" data-id=\"913edc7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a 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change with confidence Resilience is more than just bouncing back. 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