{"id":2356,"date":"2025-01-21T20:14:08","date_gmt":"2025-01-21T20:14:08","guid":{"rendered":"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/?page_id=2356"},"modified":"2025-07-09T11:17:30","modified_gmt":"2025-07-09T10:17:30","slug":"beyond-borders-article-2","status":"publish","type":"page","link":"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/beyond-borders-article-2\/","title":{"rendered":"Beyond Borders Article 2"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2356\" class=\"elementor elementor-2356\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81df62a e-con-full e-flex e-con e-parent\" data-id=\"81df62a\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;fixed&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63d8aed elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"63d8aed\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/beyond-borders-article-3\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c884d elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"89c884d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/beyond-borders-article-1\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M257.5 445.1l-22.2 22.2c-9.4 9.4-24.6 9.4-33.9 0L7 273c-9.4-9.4-9.4-24.6 0-33.9L201.4 44.7c9.4-9.4 24.6-9.4 33.9 0l22.2 22.2c9.5 9.5 9.3 25-.4 34.3L136.6 216H424c13.3 0 24 10.7 24 24v32c0 13.3-10.7 24-24 24H136.6l120.5 114.8c9.8 9.3 10 24.8.4 34.3z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9085fb4 e-con-full e-flex e-con e-parent\" data-id=\"9085fb4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-64fde76 e-con-full e-flex e-con e-child\" data-id=\"64fde76\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-c34ce02 e-con-full e-flex e-con e-child\" data-id=\"c34ce02\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-964cf23 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"964cf23\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Global secondments and the added value to any professional services team<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a6f5f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"a9a6f5f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Working in a global business can not only be a real eye-opener, it can also be so much more effective<br \/>if you have people in your team who\u2019ve worked in other jurisdictions. Kennedys Law has a scheme called Kennedys Collaborate offering staff a two-week secondment working from another overseas office.<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e6ea46 e-con-full e-flex e-con e-child\" data-id=\"1e6ea46\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-821d1a9 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"821d1a9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounce&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"200\" height=\"600\" src=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/wp-content\/uploads\/2025\/01\/scrolling_mousewheel-REV.gif\" class=\"attachment-large size-large wp-image-2242\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69893f6 e-flex e-con-boxed e-con e-parent\" data-id=\"69893f6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aca0fc3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"aca0fc3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad8254d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ad8254d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Chris Pullen,<\/strong><br \/><em>Head of Business Development (EMEA],<\/em><br \/><span style=\"color: #c32034;\"><b>Kennedys Law [London, UK]<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b20a9f6 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b20a9f6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"mailto:chris.pullen@kennedyslaw.com\">chris.pullen@kennedyslaw.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bca024 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3bca024\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7ff98b e-con-full e-flex e-con e-child\" data-id=\"d7ff98b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1f02e5 elementor-share-buttons--view-icon elementor-share-buttons--shape-rounded elementor-share-buttons--align-center elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-invisible elementor-widget elementor-widget-share-buttons\" data-id=\"c1f02e5\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rollIn&quot;}\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_x-twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on x-twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26c80bd e-flex e-con-boxed e-con e-parent\" data-id=\"26c80bd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-95e351b e-con-full e-flex e-con e-child\" data-id=\"95e351b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3fbea8 elementor-widget-tablet__width-initial elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f3fbea8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Working in a global business can be a real eye-opener if you\u2019ve not done so before. It\u2019s a great learning experience on several levels. On a pragmatic level, just becoming aware of time zones, national holidays and religious festivals is useful.<\/h6><p>If you\u2019re genuinely global and stretch across EMEA, the USA, and APAC, you soon realise there is rarely a \u2018good\u2019 time to get everyone on a call. Someone will either be at the very start or the very end of the day, so the only thing you can do is to move the timing of the call around to try and share the pain.<\/p><p>But aside from the logistics of time zones &#8211; and some of the operational barriers that creates &#8211; one of the most important learnings is appreciating, understanding and adapting to other cultures and business practices and how they impact your work and relationships.<\/p><p>Without meaning to, it\u2019s very easy to apply the culture of the \u2018head office\u2019 on everyone. If you\u2019re a large UK or US firm for example, the working style and business culture may be subconsciously imposed upon other international offices which might not be optimal and can create misunderstanding and sometimes friction.<\/p><p>That\u2019s why it\u2019s incredibly valuable if you have people in your team that have worked in other geographies and can bring that sensitivity and experience of other cultures and business styles to your global team.<\/p><p>Several organisations do offer short secondments for exactly those reasons. Kennedys, where I work, is one such business. I thought it would be interesting to share some of the observations and insights members of our global business development team have gleaned from spending time working in other offices.<br \/><br \/><\/p><h5>Formalised secondment programmes<\/h5><p>We have a firm-wide programme which we call Kennedys Collaborate. It\u2019s a two-week opportunity to work from another overseas office. The objective is that those who take part will gain insights into international markets, foster stronger relationships with colleagues and clients worldwide, and contribute to the firm\u2019s global growth and innovation.<\/p><p>Each year, there is a four-week window during which we accept applications from both legal and business services employees who meet the eligibility criteria. I was fortunate enough to be on the selection committee which reviewed all the applications and had the difficult job of selecting 10 people from across the firm.<\/p><p>It was fascinating to see the applications and the supporting business case. If your firm has such a programme or would even consider secondments, I would highly recommend that you apply if circumstances allow.<br \/><br \/><\/p><h5>Different business cultures<\/h5><p>In recent years, several of my colleagues in BD have either taken part in the programme, or we\u2019ve created separate secondment opportunities for them. I thought I would share some of their observations on learning from and adapting to different business cultures.<\/p><p>Let me start the global tour in Spain, where my colleague Lisa Weiner is based. She has an interesting perspective having been brought up in and worked in the USA before moving to Spain and joining Kennedys.<\/p><p><em>\u201cWith globalisation, many traditional business practices in Spain have adapted to international standards. There are, however, several traditional underlying dynamics that continue to play a significant role in how things are done. In Spain, the business culture tends to be more relationship-driven than in other cultures, especially the US. It is less transactional.\u201d<\/em><\/p><p><em>\u201cBuilding trust and personal rapport often takes precedence over quick deals, making the process perhaps a bit lengthier to start. Face-to-face meetings hold significant weight. The pace may seem slower and more deliberate to outsiders, but it makes for strong, long-lasting relationships. These types of relationships are essential to long-term success in the Spanish market.\u201d<\/em> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ba95fa e-con-full e-flex e-con e-parent\" data-id=\"0ba95fa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-38dea65 e-con-full e-flex e-con e-child\" data-id=\"38dea65\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b72e6b elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7b72e6b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>\u201cIt\u2019s very easy to apply the culture of the \u2018head office\u2019 on everyone. If you\u2019re a large UK or US firm for example, the working style and business culture may be subconsciously imposed upon all the other offices globally which might not be optimal and create misunderstanding and sometimes friction.<\/b><b>\u201d<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d063a7 e-con-full e-flex e-con e-child\" data-id=\"1d063a7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f54f538 e-flex e-con-boxed e-con e-parent\" data-id=\"f54f538\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19cd37d e-con-full e-flex e-con e-child\" data-id=\"19cd37d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-308d6db elementor-widget-tablet__width-initial elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"308d6db\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Business culture and the impact upon client relationships<\/h5><p>The cultural differences in building relationships that Lisa highlights is an important one. In certain parts of the world, clients are often seen as colleagues or even friends, not simply business contacts, and those relationships often last a long time.<\/p><p>Of course, we\u2019re generalising here but Lisa\u2019s experiences in Spain certainly applies to other parts of the world. Investing time in building relationships is good business practice, irrespective of geography or culture. However, there is no doubt it can take a lot longer to build trust and underpin long term relationships in certain parts of the world.<\/p><p>In a previous law firm I was asked to head up the Middle East initiative in conjunction with partners from the UK, US and Egypt. One thing I quickly learned was the importance of face-to-face meetings in the region as opposed to phone calls or emails.<\/p><p>That immediately created something of a disconnect with the US side of the business that wanted progress yesterday, not tomorrow. It was also not just one face-to-face but probably several before you could get to a point where a relationship had been built and work might result. The process can easily take several months.<br \/><br \/><\/p><h5>Internal relationships and different working practices<\/h5><p>We\u2019ve outlined some of the different considerations of business culture when it comes to client relationships. However, as you build and navigate internal relationships in your own organisation, understanding how different cultures work is undoubtedly helpful. Sometimes it\u2019s just a different way of doing things.<\/p><p>One of our practices leads, Lisa Dutton, spent time on secondment in our New York office and I asked her if she noticed any differences in how partners approach business development.<\/p><p><em>\u201cI found the US partners\u2019 approach to BD a little different in that partners set the agendas and drive meetings, whereas in the UK we in BD tend to assume this role. I found the US partners took a more direct approach with a clear idea of what they\u2019re looking to achieve and how they would like BD to deliver it. In contrast in the UK the culture is more consultative and slightly less hierarchical in that sense, with BD helping to shape strategy.\u201d<\/em><\/p><p>I would add the general business culture in the US is still one of longer hours with an expectation that you are \u2018available\u2019 out of hours. I would regularly log on in the evenings and at weekends just to check there was nothing urgent to deal with.<\/p><p>Another of our team, Harry Courtney, spent time in our Melbourne office and I asked him for his thoughts:<\/p><p><em>\u201cIt was a fantastic opportunity to experience first-hand how business culture can differ across regions. While the work itself I was doing was familiar, the approach felt noticeably different. The Melbourne office had a relaxed and friendly atmosphere but still very focused and productive. I was able to see how early and collaboratively the team approached different projects. It was refreshing to see a slightly different, more agile and people-driven way of working. In Australia, interactions felt very informal and approachable, which helped create a warm, working environment.\u201d<br \/><br \/><\/em><\/p><h5>Smaller teams \u2013 broader experience<\/h5><p>Quite often, going to another office means you\u2019re joining either a larger or smaller team. If you\u2019re used to working in a \u2018specialist team\u2019 it can be quite an experience turning your hand to a variety of different tasks, simply because there are fewer local resources available. Becoming a \u2018jack of all trades\u2019 is something Tash Carmichael experienced when working with our Australian team:<\/p><p><em>\u201cOne thing that really stood out to me during my secondment was how the BD&amp;M team in Australia operates. It\u2019s a smaller team across APAC in comparison to the UK, so I had exposure to working across events, awards submissions, thought leadership, and campaign work. It was a great way to learn and get broad experience across all our BD offering.\u201d<\/em><\/p><p>When you are working globally, the added value of having team members who\u2019ve operated in other jurisdictions is undeniable. Better connectivity, better communication and better understanding of different business and local culture means marketing or BD initiatives can be tailored and adapted to fit regions or local jurisdictions. That may take a little more time at the outset but the results are usually so much better. <\/p><p><span style=\"text-decoration: underline; color: #c32034;\"><a style=\"color: #c32034;\" href=\"https:\/\/www.kennedyslaw.com\" target=\"_blank\" rel=\"noopener\"><em>kennedyslaw.com<\/em><\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4eb1b5 e-con-full e-flex e-con e-parent\" data-id=\"f4eb1b5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-224ba2b e-con-full e-flex e-con e-child\" data-id=\"224ba2b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a10bd elementor-widget elementor-widget-text-editor\" data-id=\"43a10bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quicklinks<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18a125b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"18a125b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bf67c4 elementor-widget elementor-widget-button\" data-id=\"1bf67c4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI1NjYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span 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class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-summer-25\/careers\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CAREERS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2454e08 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2454e08\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;animation_delay&quot;:800}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c93fa2 elementor-widget elementor-widget-button\" data-id=\"7c93fa2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div 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Kennedys Law has a scheme called Kennedys Collaborate offering staff a two-week secondment [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2356","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"dh-design.co.uk","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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