Thriving in an age of continuous evolution

To borrow from Charles Darwin: it’s not the strongest that survive, nor the most intellectual, but the ones most responsive to change.

Andrew Rieley,
Head of Brand & Communications,
Stephenson Harwood

In today’s business environment the pace of change has never been faster, driven by rapid technological innovation, shifting customer expectations, and global economic pressures. Evolution is no longer optional, it’s a necessity if you want to survive.

For firms like ours, the challenge is clear: how do we continue to support clients as they navigate changing regulatory landscapes, emerging technologies, and geopolitical uncertainty – while our own landscape is shifting just as quickly?

Evolution + Intent

Law is a discipline built on precedent and stability. Our value is often tied to consistency and reliability. But we are now in a moment demanding something more: adaptability, courage, and reinvention.

Take Artificial Intelligence [AI]. Just three years ago, AI governance barely registered. Today, our cross-border AI Taskforce helps clients internationally as they get to grips with the legal and regulatory implications. We guide clients through procurement projects, help manage compliance risks and even support the use of AI to manage litigation.

This isn’t evolution at nature’s gradual pace. Responding to change requires agility and vision. It doesn’t mean discarding the past; it means building on it with intent.

At Stephenson Harwood there was no burning platform forcing our hand when we launched a five-year profitable growth strategy in 2022. But there was ambition. And ambition demands clarity.

The new strategy enabled us to both focus forward and build a firm for the future. That work continues – anchored to key principles including:

  1. Deep sector focus in areas where our clients operate, and where we can lead: Energy Transition, Life Sciences & Healthcare, Private Capital & Funds, Transportation & Trade, and Technology.
  2. Geographic growth and integration, leveraging our strengths as a European, Middle Eastern, and Asian firm, extending our footprint and carving out a distinct position in a competitive market. Underpinned by deepening collaboration across international sector teams and practices.
  3. Investment in people, welcoming more than 100 new lawyers to the partnership, including 41 internal promotions in the last three years.
  4. Balance between disputes and transactions, maintaining our 50:50 split, a model that serves clients – and our business – exceptionally well and cushions macro-economic swings.

At the same time, we’re continually exploring ways to deliver our services more innovatively, by improving processes and embracing technologies making real differences. But in a crowded and competitive legal market – where firms are often defined by their legacy or heritage – how do you stand out in a sea of sameness?

“Our brand is grounded in nearly 200 years of history, yet we’re not the firm we were a few years ago. Which is why it was the right time to tell the story of who we are today and where we’re going.

Clarity + Purpose

Our brand is grounded in nearly 200 years of history, yet we’re not the firm we were a few years ago. Which is why it was the right time to tell the story of who we are today and where we’re going. We wanted to show a clearer picture of a modern, international firm, ambitious in both mindset and action.

To do that, we revisited our brand promise and strengths and revitalised our visual identity. When we unveiled our new brand in March this year, it was a marker of change already underway and an indication of what’s still to come.

Evolution is only valuable when it’s done with clarity and purpose. For us, purpose means being our clients’ constant partner in a complex, ever-changing world. That idea sits at the heart of our brand promise: positive partnerships. It’s even embedded in our new logo – look closely at the ‘+’ symbol formed in the space between the two hs in Stephenson Harwood. It’s a small design detail with a big message: we add value.

We spent more than a year working on the brand project. Listening to clients and our people and interrogating the way we showed up in the legal market.

When businesses evolve rapidly – as ours has in the last five years – stories can blur. People interpret your purpose differently. We needed to sharpen our story so everyone could see where we’re going and why.

Across interviews, workshops and surveys, a consistent truth emerged. People already knew what we stood for – trusted specialists, business-savvy, invested in the success of our clients – we just needed to say it, simply and consistently.

Storytelling + Connection

Storytelling creates an emotional connection which builds brand loyalty. A compelling story makes clients, employees and partners, or stakeholders, care. It can turn abstract ideas into something relatable and human.

We first shared our new brand story at our partners’ conference last November, where more than 200 leaders came together. On the opening morning, we started with a story of where we’ve come from…and where we’re going.

We closed with a two-minute film stitching the narrative and our refreshed visual identity together. The reaction energised the room. One partner – after more than 30 years at the firm – said they had never felt prouder.

When people see themselves in your story, they believe in it. And they want to help shape what comes next. We spent the next few months refining our strengths: go far, go together; experts in more than law; can-do personalities, and always ready.

Those strengths now guide everything from pitch decks to recruitment campaigns. They help us speak with one voice.

Evolving + Together

Our refreshed brand is just one step in a longer journey. Our strategy – to double revenue to £400 million by 2027 – is ambitious. And we’re on track, with revenue exceeding £300 million for the first time ever in our latest financial results.

But the headline number is only part of the story. We’re evolving intentionally: in how we collaborate, in how we support clients and in how we’re building a culture where diverse talent thrives. In times of change, the firms that thrive aren’t the biggest or the oldest. They’re the ones that stay responsive – and stay true to their purpose.

That’s the firm we’re building: a place where positive partnerships meet continuous evolution.

stephensonharwood.com

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Gail Jaffa
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Managing Partner: gail.jaffa@psmg.co.uk

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