{"id":2282,"date":"2025-01-21T19:46:35","date_gmt":"2025-01-21T19:46:35","guid":{"rendered":"https:\/\/digital.dh-design.co.uk\/centrum-spring-2025\/?page_id=2282"},"modified":"2025-03-28T10:10:06","modified_gmt":"2025-03-28T10:10:06","slug":"insights-article-2","status":"publish","type":"page","link":"https:\/\/digital.dh-design.co.uk\/centrum-spring-2025\/insights-article-2\/","title":{"rendered":"Insights Article 2"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2282\" class=\"elementor elementor-2282\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81df62a e-con-full e-flex e-con e-parent\" data-id=\"81df62a\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;fixed&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63d8aed elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"63d8aed\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-spring-2025\/insights-article-3\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c884d elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"89c884d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/digital.dh-design.co.uk\/centrum-spring-2025\/insights-article-1\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M257.5 445.1l-22.2 22.2c-9.4 9.4-24.6 9.4-33.9 0L7 273c-9.4-9.4-9.4-24.6 0-33.9L201.4 44.7c9.4-9.4 24.6-9.4 33.9 0l22.2 22.2c9.5 9.5 9.3 25-.4 34.3L136.6 216H424c13.3 0 24 10.7 24 24v32c0 13.3-10.7 24-24 24H136.6l120.5 114.8c9.8 9.3 10 24.8.4 34.3z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9085fb4 e-con-full e-flex e-con e-parent\" data-id=\"9085fb4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-64fde76 e-con-full e-flex e-con e-child\" data-id=\"64fde76\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-c34ce02 e-con-full e-flex e-con e-child\" data-id=\"c34ce02\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-964cf23 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"964cf23\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Already, boardrooms are beginning to demand more than just novelty from AI.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a6f5f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"a9a6f5f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>As we settle into 2025, a new reality will dawn for chief technology officers (CTOs) and innovation leaders, says Alex Smith.<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e6ea46 e-con-full e-flex e-con e-child\" data-id=\"1e6ea46\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-821d1a9 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"821d1a9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounce&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"200\" height=\"600\" src=\"https:\/\/digital.dh-design.co.uk\/centrum-spring-2025\/wp-content\/uploads\/2025\/01\/scrolling_mousewheel-REV.gif\" class=\"attachment-large size-large wp-image-2242\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef1a203 e-flex e-con-boxed e-con e-parent\" data-id=\"ef1a203\" data-element_type=\"container\" id=\"more\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8f3b7b9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8f3b7b9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dabfb97 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"dabfb97\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Alex Smith,<\/strong><br \/><em>Global Search &amp; AI Lead,<\/em><br \/><span style=\"color: #c32034;\"><b>iManage<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad611e elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6ad611e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><a href=\"mailto:alex.smith@imanage.com\">alex.smith@imanage.com<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e64bff6 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"e64bff6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e3fb66 e-con-full e-flex e-con e-child\" data-id=\"0e3fb66\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8dc6e elementor-share-buttons--view-icon elementor-share-buttons--shape-rounded elementor-share-buttons--align-center elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-invisible elementor-widget elementor-widget-share-buttons\" data-id=\"7f8dc6e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rollIn&quot;}\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_x-twitter\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on x-twitter\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_facebook\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on facebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_linkedin\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on linkedin\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_email\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on email\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20c5e0a e-flex e-con-boxed e-con e-parent\" data-id=\"20c5e0a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5d88e10 e-con-full e-flex e-con e-child\" data-id=\"5d88e10\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0d485d elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b0d485d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>The days of experimental AI projects and playful applications are over. From now on, they will need to demonstrate tangible, bottom-line results from the AI investments made in 2024.<\/h6><p>At the same time, many organisations that have mistakenly concluded that search is \u201cyesterday\u2019s news\u201d in a world where AI seems to be getting all the buzz will rethink this position.<\/p><p>As the understanding of AI and search technologies advances in 2025, organisations will recognise AI and search are not competing technologies, but complementary tools, each with their own strengths and applications \u2013 and there are concrete steps they can take in each area to best leverage each one within their business.<br \/><br \/><\/p><h5>From hype to impact: AI will need to prove its worth<\/h5><p>Already, boardrooms across industries are beginning to demand more than just novelty from AI. They want to see AI drive efficiency, boost productivity, grow sales, enhance profitability, and open new revenue streams \u2013 at least in some combination.<\/p><p>As a result, CTOs will find themselves challenged to transform AI from a groovy toy \u2013 a chatbot, perhaps, or a tool that spits out text in iambic pentameter \u2013 into a powerful tool reshaping business operations.<\/p><p>The advice here is to find problems where people care; problems where money is involved, or client relationships are integral. From there, tackle simple, low-hanging fruit that will have an immediate impact. For example, maybe what your team or your client really wants or needs right now is an accurate summary of a contract. Start there; start small.<\/p><p>From there, organisations can aim \u201cbigger\u201d, but if AI is going to be game changing and truly impactful, they need to do the hard work of looking at process within their business and then figuring out how they can \u201cbreak it down\u201d and\/or reprocess in a way they can do some big things with AI, such as completely changing the way they do business or deliver a service.<\/p><p>Teams are capable of organically reprocessing some elements of their workflows, but they need to bring in actual change management professionals to make the correct decisions and ensure those changes stick. You can have the world&#8217;s most successful trial project, but if no one changes their process accordingly and falls back to exactly what they did before then, then what was the point?<\/p><p>Once they\u2019re able to do the small task, then, organisations need to figure out how to deprocess and reprocess, otherwise they\u2019ve not really changed anything \u2013 and the AI is too expensive just to be a nice little add-on. Only AI initiatives demonstrably impactful will survive and thrive. Those CTOs who falter in this endeavour could well see their AI budgets slashed: a technology that isn\u2019t game-changing may simply prove too expensive to sustain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e1713a e-con-full e-flex e-con e-parent\" data-id=\"4e1713a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-c3bc624 e-con-full e-flex e-con e-child\" data-id=\"c3bc624\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fa1596 e-con-full e-flex e-con e-child\" data-id=\"5fa1596\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c35a17 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2c35a17\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>&#8220;Already, boardrooms across industries are beginning to demand more than just novelty from AI. They want to see AI drive efficiency, boost productivity, grow sales, enhance profitability, and open new revenue streams \u2013 at least in some combination&#8221;<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9644c45 e-flex e-con-boxed e-con e-parent\" data-id=\"9644c45\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-607d07d e-con-full e-flex e-con e-child\" data-id=\"607d07d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9adcf4 elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d9adcf4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>\u201cSearch\u201d will make a comeback in an AI-driven world<\/h5><p>While organisations are taking a close look at how to make AI deliver true impact, they\u2019ll also be getting reacquainted with a technology more associated with decades past: search.<\/p><p>If you surveyed a cross-section of professionals and asked them \u201cwhat do you want AI to do?\u201d a lot of them would likely respond: \u201cFind stuff \u2013 and find it more effectively\u201d.<\/p><p>For instance, whether you\u2019re in Microsoft Copilot or some vendor\u2019s AI-powered system, if you say, \u201cFind every contract our senior partner has written to and then create a summary of everything they\u2019ve written\u201d, that is in essence a search. The end user can\u2019t get AI to create a summary of a list of documents if AI can\u2019t find those documents.<\/p><p>Software vendors will incorporate new developments such as semantic search and retrieval augmented generation in their solutions, coupled with nifty natural language capabilities (such as the ability to be more natural in interactions with a search engine rather than having to learn arcane keywords or commands). Together, these advancements help knowledge workers quickly and efficiently find the resources they need to do their best work and deliver the best outcomes.<\/p><p>Knowledge graphs \u2013 which underpin things like recommendation engines \u2013 also play an important role here. Ultimately, there are a lot of problems that can be solved by search.<\/p><p>What this highlights is the importance of the underlying information architecture (IA) when it comes to both search and AI. Unless data has been properly curated, managed, and tagged with appropriate metadata, it is virtually impossible to leverage it in any meaningful way. It\u2019s very difficult to search this data and pull up relevant results if it\u2019s primarily just an amorphous blob of data \u2013 and it\u2019s even more difficult for AI to make any sense of it.<\/p><p>The guidance is clear: organisations hoping to see good results from search and AI can\u2019t neglect the IA. Fortunately, AI can lend a hand here in helping to \u201cclean up\u201d massive amounts of data at scale by going through it and then classifying it appropriately. For example, \u201cthis is a services agreement,\u201d \u201cthis is an employment contract,\u201d and so on.<\/p><p>The better a handle we have on this foundational information architecture, the better positioned they\u2019ll be to unlock the full potential of search and use it in conjunction with newer technologies like AI.<br \/><br \/><\/p><h5>It\u2019s time for a transition<\/h5><p>CTOs and innovation leaders must transition from experimental AI projects to implementing solutions that deliver measurable results. By focusing on enhancing information architecture and integrating advanced search capabilities with AI, businesses can achieve greater efficiency, productivity, and profitability. The ability to effectively harness these technologies will help determine the ability to successfully innovate and deliver better business outcomes in the year ahead.<\/p><p><span style=\"text-decoration: underline; color: #c32034;\"><em><a style=\"color: #c32034; text-decoration: underline;\" href=\"https:\/\/imanage.com\/\" target=\"_blank\" rel=\"noopener\">iManage.com<\/a><\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4eb1b5 e-con-full e-flex e-con e-parent\" data-id=\"f4eb1b5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-224ba2b e-con-full e-flex e-con e-child\" data-id=\"224ba2b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a10bd elementor-widget 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As we settle into 2025, a new reality will dawn for chief technology officers (CTOs) and innovation leaders, says Alex Smith. Alex Smith,Global Search &amp; AI Lead,iManage alex.smith@imanage.com The days of experimental AI projects and playful applications are over. 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